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Adult Social Care Insights, Governance & Quality Improvement
Practical insights, regulatory updates, governance learning and quality improvement ideas for adult social care providers.


Care Home Staffing Is More Than a Number
Dependency tools can be useful, but they are only part of the solution when it comes to safe staffing. This blog looks at skill mix, changing resident needs and why the number on the tool should never be the end of the discussion
4d3 min read


Adult Social Care Briefing
This week's Adult Social Care Briefing examines the latest findings on people's experiences of care, new digital care records guidance, CQC inspection findings on clinical governance and positive risk-taking, and an important MHRA medication safety recall.
6d12 min read


Dignity in Care: When the Routine Takes Over
Dignity and respect in care are often found in ordinary moments. Cheryl Baird reflects on how routines, conversations and everyday choices can shape how people experience care.
Oct 314 min read


Adult Social Care Briefing
This week’s Adult Social Care Briefing covers CQC’s State of Care findings, DoLS pressures, new national IPC guidance, April 2027 minimum wage rates, adult social care reform and safeguarding learning on self-neglect.
Oct 298 min read


CQC Action Plans: There's More to Improvement Than Completing a List
My website host recently drafted a blog about CQC action plans, and it left me rather frustrated. Developing an effective improvement plan involves considerably more than allocating actions, setting deadlines and updating policies. Here's what providers should be considering when planning, implementing and reviewing improvements.
Oct 244 min read


Adult Social Care Briefing
This week’s Adult Social Care Briefing looks at the UK Covid-19 Inquiry’s findings on adult social care, updated NHS Continuing Healthcare documentation, recent CQC inspection findings and a funded Care Workforce Pathway support programme.
Oct 227 min read


You're on Annual Leave. So Why Are You Still Working?
I'm on holiday in Greece, answering emails and taking calls, despite being my own boss! Why is switching off so difficult for care managers, even when nobody has actually asked us to stay available?
Oct 176 min read


Adult Social Care Briefing
This week’s Adult Social Care Briefing looks at the latest Skills for Care workforce findings, delegated healthcare activities, a National Patient Safety Alert on blood ketone testing, and recent CQC findings on staffing, leadership and assurance.
Oct 169 min read


The People We Don’t Talk About Enough
Some of the people who make the biggest difference in a care home are not always the ones delivering direct care. This blog reflects on the everyday relationships built by kitchen, domestic, maintenance, laundry and reception teams, and why those ordinary human connections matter so much.
Oct 104 min read


Adult Social Care Briefing
This week’s Adult Social Care Briefing covers new dementia research investment, Skills for Care workforce training, developments in AI regulation, telecare safety guidance and CQC inspection findings, with practical implications for adult social care providers.
Oct 97 min read


Beyond the Audit: Episode 3
How safe is safe enough? In Episode 3 of Beyond the Audit, I explore positive risk-taking in adult social care, the assumptions we make about people’s abilities, and how keeping people safe can quietly become stopping them living.
Oct 41 min read


Positive Risk-Taking: How Safe Is Safe Enough?
I once worked in a dementia service that had a workshop, with tools and practical activities. When we were going through the registration process, I was asked whether that was really safe considering the client group. I remember being so irritated by the question, because it seemed to start from the assumption that dementia somehow made the whole idea questionable! The person who asked me with real shock, did not know if the people who would use the space had been working wit
Oct 35 min read


Adult Social Care Briefing
This week’s Adult Social Care Briefing covers the government’s plans for a National Care Service, new adult social care workforce measures, DHSC guidance on digital care and AI, delayed national data releases, and new MHRA clinical safety advice.
Oct 19 min read


It Worked While We Were Watching, Sustainable Improvement in Social Care.
A service can improve quickly when everyone is watching. The harder test is whether those changes last once the extra scrutiny, support and pressure begin to step back. This is a reflection on what sustainable improvement really looks like and a lesson I learned the hard way.
Sep 254 min read


Adult Social Care Briefing
This week’s Adult Social Care Briefing covers the 30 September Reasonable Adjustment Digital Flag deadline, the Independent Commission’s new Public Panel on Care, and forthcoming national adult social care activity and finance data. Practical updates for providers, with the key actions and dates leaders need to have on their radar.
Sep 246 min read


Beyond The Audit: Episode 2
Episode 2 of Beyond the Audit explores how poor practice can gradually become normalised through shortcuts, workarounds and small compromises and why good governance means understanding what actually happens when things get busy.
Sep 191 min read


Person-Centred Care Planning: Can You Actually Find the Person in the Care Plan?
Person-centred care is about far more than adding someone's name to a care plan. I look at what care records actually tell us about the person, their choices and independence, and why poor mental capacity assessments can undermine genuinely person-centred care.
Sep 187 min read


Adult Social Care Briefing
This week’s Adult Social Care Briefing covers the new MHRA hoist and sling safety alert, adult social care transformation funding, the 2026 workforce survey and the latest ADASS funding position, with practical actions for providers.
Sep 188 min read


Digital Care Records: When Technology Improves Care – and When It Just Digitises the Problem
Moving to digital care records can improve care planning, oversight and access to information, but technology won’t fix poor records or weak governance. Using real CQC findings, I look at what can go right, what can go wrong and what providers should check before and after go-live.
Sep 118 min read


Adult Social Care Briefing
This week’s Adult Social Care Briefing covers the Health Bill’s move to the House of Lords, recent CQC inspection findings and the Government’s new AI Risk Management Toolkit, with practical actions for managers and senior leaders across older people’s services.
Sep 106 min read
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