Episode 2 of Beyond the Audit explores how poor practice can gradually become normalised through shortcuts, workarounds and small compromises and why good governance means understanding what actually happens when things get busy.
Do your audits provide assurance, or simply reassurance? In the first episode of Beyond the Audit, Cheryl Baird explores the difference between governance and assurance, why completed audits don't always mean improved care, and the questions every leader should be asking to understand what's really happening within their organisation
