Episode 2 of Beyond the Audit explores how poor practice can gradually become normalised through shortcuts, workarounds and small compromises and why good governance means understanding what actually happens when things get busy.
Saying sorry after something has gone wrong does not necessarily mean admitting fault. This article explores Duty of Candour, why apologies cause so much uncertainty, and how we can balance regulation, professional judgement and the very human need to acknowledge what someone has experienced.
