Adult Social Care Insights, Governance & Quality Improvement

What happens in the first 24 hours after a significant incident can shape everything that follows. This article explores leadership, governance, Duty of Candour and why good organisations put people first when it matters most.

This week's Adult Social Care Briefing explores what the Workforce Strategy means for providers, alongside current CQC assessment priorities and the leadership actions organisations should be considering.

Do your audits provide assurance, or simply reassurance? In the first episode of Beyond the Audit, Cheryl Baird explores the difference between governance and assurance, why completed audits don't always mean improved care, and the questions every leader should be asking to understand what's really happening within their organisation

A few years ago, someone told me they didn't think they were management material. They'd lost confidence, and other people had started to doubt whether leadership was the right path for them. When I got to know them, I saw something different. I saw someone who genuinely cared about people, wanted to do the right thing, listened carefully and was willing to learn. More than anything, they simply needed someone to believe in them. Today, they're an excellent manager. I didn't

This week's Adult Social Care Briefing explores the Government's Fair Pay Agreement proposals, the expanded Care Workforce Pathway and the appointment of CQC's new Chief Executive, with practical insights for providers.

This week's Adult Social Care Briefing reviews the latest CQC and ADASS publications, explaining what has changed, why it matters and the practical implications for adult social care providers.

Most medication error investigations identify what happened. Fewer explain why it happened. This article explores how learning, culture, human factors and governance can reveal far more than the error itself.

A personal reflection on trust, culture and why the conversations that matter most often begin after the meeting has ended

Different providers. Different services. Different inspectors. Yet the same themes continue to appear. Why do medicines, care planning, oversight and record keeping remain recurring findings in Requires Improvement reports?

When something goes wrong, nobody asks to see the training matrix. They ask whether the person had the knowledge, skills and competence to provide safe care

As Dementia Action Week comes to an end, perhaps the most important question is not simply whether people with dementia are safe.