What happens in the first 24 hours after a significant incident can shape everything that follows. This article explores leadership, governance, Duty of Candour and why good organisations put people first when it matters most.
Do your audits provide assurance, or simply reassurance? In the first episode of Beyond the Audit, Cheryl Baird explores the difference between governance and assurance, why completed audits don't always mean improved care, and the questions every leader should be asking to understand what's really happening within their organisation
