Adult Social Care Insights, Governance & Quality Improvement

Moving to digital care records can improve care planning, oversight and access to information, but technology won’t fix poor records or weak governance. Using real CQC findings, I look at what can go right, what can go wrong and what providers should check before and after go-live.

Saying sorry after something has gone wrong does not necessarily mean admitting fault. This article explores Duty of Candour, why apologies cause so much uncertainty, and how we can balance regulation, professional judgement and the very human need to acknowledge what someone has experienced.

This week's Adult Social Care Briefing explores what the Workforce Strategy means for providers, alongside current CQC assessment priorities and the leadership actions organisations should be considering.

Adult Social Care Briefing cover featuring an editorial workspace symbolising evidence-based governance, assurance and quality improvement.

Good governance is more than audits and action plans. This article explores how culture, leadership, accountability and organisational oversight influence quality and compliance in health and social care services