Adult Social Care Insights, Governance & Quality Improvement

What happens in the first 24 hours after a significant incident can shape everything that follows. This article explores leadership, governance, Duty of Candour and why good organisations put people first when it matters most.

This week's Adult Social Care Briefing explores what the Workforce Strategy means for providers, alongside current CQC assessment priorities and the leadership actions organisations should be considering.

A few years ago, someone told me they didn't think they were management material. They'd lost confidence, and other people had started to doubt whether leadership was the right path for them. When I got to know them, I saw something different. I saw someone who genuinely cared about people, wanted to do the right thing, listened carefully and was willing to learn. More than anything, they simply needed someone to believe in them. Today, they're an excellent manager. I didn't

This week's Adult Social Care Briefing explores the Government's Fair Pay Agreement proposals, the expanded Care Workforce Pathway and the appointment of CQC's new Chief Executive, with practical insights for providers.

This week's Adult Social Care Briefing reviews the latest CQC and ADASS publications, explaining what has changed, why it matters and the practical implications for adult social care providers.

A personal reflection on trust, culture and why the conversations that matter most often begin after the meeting has ended

Different providers. Different services. Different inspectors. Yet the same themes continue to appear. Why do medicines, care planning, oversight and record keeping remain recurring findings in Requires Improvement reports?

As AI adoption accelerates across health and social care, organisations must balance innovation with governance, quality and accountability. A practical perspective on implementing technology that delivers meaningful impact.

From carer to director-level leadership — a journey shaped by resilience, mentorship, family life and a passion for improving care