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Adult Social Care Insights, Governance & Quality Improvement
Practical insights, regulatory updates, governance learning and quality improvement ideas for adult social care providers.


It Worked While We Were Watching, Sustainable Improvement in Social Care.
A service can improve quickly when everyone is watching. The harder test is whether those changes last once the extra scrutiny, support and pressure begin to step back. This is a reflection on what sustainable improvement really looks like and a lesson I learned the hard way.
23 hours ago3 min read


Digital Care Records: When Technology Improves Care – and When It Just Digitises the Problem
Moving to digital care records can improve care planning, oversight and access to information, but technology won’t fix poor records or weak governance. Using real CQC findings, I look at what can go right, what can go wrong and what providers should check before and after go-live.
Sep 118 min read


When Poor Practice Becomes “Just How We Do Things Here”
How does poor practice become “just how we do things here”? A look at how everyday pressures, shortcuts and workplace culture can gradually shape care, and why good governance needs to spot the patterns before they become the norm.
Aug 285 min read


Beyond the Audit. Episode 1
Do your audits provide assurance, or simply reassurance? In the first episode of Beyond the Audit, Cheryl Baird explores the difference between governance and assurance, why completed audits don't always mean improved care, and the questions every leader should be asking to understand what's really happening within their organisation
Aug 51 min read
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