Adult Social Care Insights, Governance & Quality Improvement

Practical insights, regulatory updates, governance learning and quality improvement ideas for adult social care providers.

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Woman on holiday at a Greek seaside café, checking work messages on her phone with a laptop open in front of her, overlooking the Mediterranean Sea.

You're on Annual Leave. So Why Are You Still Working?

I'm on holiday in Greece, answering emails and taking calls, despite being my own boss! Why is switching off so difficult for care managers, even when nobody has actually asked us to stay available?

6 days ago6 min read

Adult Social Care Briefing

This week’s Adult Social Care Briefing covers the 30 September Reasonable Adjustment Digital Flag deadline, the Independent Commission’s new Public Panel on Care, and forthcoming national adult social care activity and finance data. Practical updates for providers, with the key actions and dates leaders need to have on their radar.

Sep 246 min read

Graphic illustrating the factors contributing to a medication error investigation, including communication, human factors, leadership, learning, assurance and governance in adult social care.

What a Medication Error is Really Telling You

Most medication error investigations identify what happened. Fewer explain why it happened. This article explores how learning, culture, human factors and governance can reveal far more than the error itself.

Jul 114 min read

Governance meeting discussing quality improvement

Governance in Social Care Is More Than Audits and Action Plans

Good governance is more than audits and action plans. This article explores how culture, leadership, accountability and organisational oversight influence quality and compliance in health and social care services

May 161 min read